Find quick answers to your questions below...

Email questions to: [email protected]

Phone questions: 217-806-0502

#1 Question: I have a canceled order(s) but my credit card was still billed.

Answer: Your credit card was not billed but authorized for the order amount. It is a temporary hold that will fall off your account in 24-72 hours. Cors Lighting will only charge your card when the order ships and only for the amount that ships. We are extremely sorry for the trouble this has caused, that is last thing we want for our customers. The authorization is due to the February 2009 regulations regarding credit card information and how it is stored. If there is anything we can do to help make your shopping experience better please let us know

Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?